Privacy Policy
The Volo Network
Effective Date: 04/23/26

1. Introduction
The Volo Network (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy.
This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, mobile applications, streaming platform, and any related services (collectively, the “Services”).
By using our Services, you agree to the terms of this Privacy Policy.

2. Company Information
The Volo Network
101 E Convention Center Dr.
Suite 850
Las Vegas, NV 89030
Email: info@thevolonetwork.com

3. Eligibility (Age Restriction)
Our Services are intended for users 18 years of age or older.
We do not knowingly collect, use, or disclose personal information from individuals under the age of 18. If we become aware that we have collected personal data from a person under 18, we will take steps to delete such information promptly.
If you believe a minor has provided us with personal information, please contact us immediately at info@thevolonetwork.com.

4. Information We Collect
We may collect the following categories of information:
A. Personal Information

• Full name

• Email address

• Billing and payment information

• Account login credentials

• Phone number (if provided)

B. Account & Subscription Information

• Subscription status

• Viewing history

• Preferences and saved content

• Account activity

C. Device & Technical Data

• IP address

• Browser type

• Device type (TV, mobile, tablet, desktop)

• Operating system

• Log data and usage analytics

D. Payment Information
Payments may be processed through third-party providers. We do not store full payment card details directly on our servers.
E. User-Submitted Content

• Casting submissions

• Uploaded videos or materials

• Messages or communications with us
   

5. How We Use Your Information
We use your information to:

• Provide and operate our Services

• Process subscriptions and payments

• Personalize user experience

• Improve platform performance and content recommendations

• Communicate updates, promotions, or support responses

• Manage casting submissions and production-related inquiries

• Detect fraud, abuse, or illegal activity

• Comply with legal obligations
   

6. Sharing and Disclosure of Information
We do not sell your personal information.
We may share information with:
A. Service Providers

• Payment processors

• Hosting providers

• Analytics services

• Customer support tools

B. Legal Requirements
We may disclose information if required to:

• Comply with laws or legal processes

• Protect rights, property, or safety

• Prevent fraud or abuse

C. Business Transfers
In the event of a merger, sale, or acquisition, your information may be transferred as part of that transaction.

7. Cookies & Tracking Technologies
We use cookies and similar technologies to:

• Enhance user experience

• Track usage and performance

• Store preferences

You can modify your browser settings to decline cookies, but some features may not function properly.

8. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information.
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

9. Data Retention
We retain your information only as long as necessary to:

• Provide services

• Comply with legal obligations

• Resolve disputes

• Enforce agreements
   

10. Your Privacy Rights
Depending on your location (including California), you may have the right to:

• Access your personal information

• Request deletion of your data

• Correct inaccurate information

• Opt out of certain data uses

• Request disclosure of collected data

To exercise your rights, contact us at:
info@thevolonetwork.com

11. California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have the right to:

• Know what personal data we collect

• Request deletion of your personal data

• Opt out of data selling (we do not sell data)

• Non-discrimination for exercising your rights

Requests can be submitted via email at:
info@thevolonetwork.com

12. Third-Party Services
Our platform may contain links to third-party websites or services. We are not responsible for their privacy practices.
We encourage you to review their policies separately.

13. International Users
If you access our Services outside the United States, you agree that your information may be transferred to and processed in the United States.

14. Changes to This Privacy Policy
We may update this Privacy Policy at any time.
We will notify users of changes by updating the “Effective Date.” Continued use of our Services constitutes acceptance of the updated policy.

15. Contact Us
If you have any questions about this Privacy Policy, please contact:
The Volo Network
101 E Convention Center Dr.
Suite 850
Las Vegas, NV 89030
📧 info@thevolonetwork.com